How do we use personal data?

We use personal data in order to manage and deliver public services, monitor quality and efficiency of public services, identify public service needs, research and organise new services, prevent and detect fraud and corruption and ensure that we meet our legal obligations.

Our public services include community safety, licensing, housing, planning, building control, street scene, parking, active communities, revenue and benefits, elections and democratic services. We also provide a business, enterprise and tourism service.

The council's public services also include the functions of corporate communications, legal services, finance, information governance, human resources, policy, consultation and performance, premises and safety, ICT and estates.

Our website and customer access services provide access to the council's services.

We will normally notify you in advance if we are going to share your personal data with a third party.

We may share personal data between teams within the council in order to provide our services. We may also share data with central government, courts and tribunals, police and other law enforcement and prosecuting agencies, and other local authorities. In certain circumstances we may also share information with banks and building societies, insolvency practitioners, credit referencing agencies, housing associations and private landlords, citizens advice bureaux and other support agencies.

We may share personal data with our software providers, our contractors and our external advisors (who process data on our behalf) to the extent necessary for them to assist us in providing our services. We would share this in the conduct of the tasks that we carry out in the public interest.

At no time will your information be passed to organisations for marketing or sales purposes or for any commercial use without your prior express consent. We will not use your personal data for direct marketing without your prior consent.

We may share personal data where required by law for the purpose of the prevention or detection of crime, the apprehension or prosecution of offenders and the assessment or collection of a tax or duty or an imposition of similar nature. We would share this information because of a legal obligation.

The data protection legislation contains other exemptions which permit or require us to share information in certain circumstances.

Last updated on 10/07/2018

Contact the Data Protection team