How do we use personal data?

We might need to use your personal data so we can provide our services, check what we are doing is working well, help us find new ways to provide our services well, prevent and spot crime and make sure we are following the law.

We help the public in lots of ways. These ways are called our 'public services'. Our public services include community safety, licensing, housing, planning, building control, street scene, parking, active communities, revenue and benefits, elections and democratic services. We also provide a business, enterprise and tourism service.

Our public services also include the functions of corporate communications, legal services, finance, information governance, human resources, policy, consultation and performance, premises and safety, ICT and estates.

Our website and customer access services provide access to the council's services.

Information shared

We will normally let you know in advance if we are going to share your personal data with a third party. Third parties are people who don't work for the council, like another organisation.

By law, Stratford-on-Avon District Council must assign someone to be a Returning Officer and someone to be an Electoral Registration Officer. They manage electoral services for the council. The Returning Officer is a data controller themselves. To find out how electoral services use your personal data see the Electoral Services (elections and electoral registration) Privacy Notice.

Section 23 and 35 of the Representation of the People Regulations 2001 (RPA) gives power to the Electoral Registration Officer to use your personal data that is held by the Council if they need it to help them provide their services. The Council only shares your information with electoral services so they can correctly register you to vote. Usually we will only share names and addresses.

We may share personal data between teams within the council in order to provide our services. We may also share data with central government, courts and tribunals, police and other law enforcement and prosecuting agencies, and other local authorities. For specific reasons only, we may also share your personal information with banks and building societies, insolvency practitioners, credit referencing agencies, housing associations and private landlords, citizens advice bureaux and other support groups.

We may share your personal data with others such as companies we have contracts with or experts who help by giving us advice. We will only do this if we need to do so to help us with a 'public task', which are the kinds of tasks we normally do to help the public.

We will never use your personal data to try to market something to you, unless you tell us otherwise.

We will never pass your personal data to someone else so they can try to sell you something or make money from you, unless you tell us otherwise.

We may share personal data when we have to by law to help prevent or spot crime, help arrest or prosecute offenders, help collect tax or another standard fee or help decide the amount of a tax or standard fee. We would share this information because we legally have to do so.

There are other times we are allowed to share your personal data by law that is included in data protection regulations.

Last updated on 26/05/2020

Contact the Data Protection team