When you contact Private Sector Housing requesting advice or a property inspection you provide personal data so we may fulfil your request, this information is logged. The following privacy notice will explain how we store and use this data in line with UK GDPR and the Data Protection Act 2018.
There are separate privacy statements explaining how we use your data for HMO Licence Applications and Immigration Inspections. The statements are included in the appropriate application forms.
The personal data you have provided in relation to this service request will be used to:
We may not be able to provide a service to you if a report is made anonymously or not enough information is provided.
We may share some information with other organisations or contact them for further information about your household, or refer you to for further support will depend on your personal circumstances, but may include Other public authorities and public partnerships (e.g. councils, schools, NHS providers, G.P's and other health providers, Police, government departments etc.)
Your information will be held for six years after your request for advice or a service is resolved.
For further details on your rights and the contact details for the Data Protection Officer, please see the Council's Data Protection webpage.
If you feel you have been treated unfairly you also have the right to make a complaint with the Information Commissioner Office (ICO). https://ico.org.uk/