Parking Services

What personal data do we collect?

In order to administer parking functions we may collect personal data such as:

• personal information to include name, address, telephone number, e-mail address, vehicle registration number
• financial information
• details about your vehicle and its location

How do we use your personal data?

Any personal data collected will be held and processed for the purposes of the administration and management of parking services. We will collect information to:

• issue Resident Parking Permits and administer the scheme
• issue Car Park Season Tickets
• issue Penalty Charge Notices
• consider challenges and representations to Penalty Charge Notices
• recover outstanding Penalty Charge Notices
• process payments

What is our lawful basis for processing?

Our lawful basis for processing personal data is for the performance of a task carried out in the public interest and in the exercise of official authority.

Who do we share information with?

We share personal data relating solely to parking services with Wychavon District Council, our delivery partner who support us with delivering our parking services. We will only pass on personal data where we have assurances that the personal data will be handled to the same standard. A copy of Wychavon District Council's privacy notice is available at Wychavon Parking Privacy Notice.

We may also share your personal data with other organisations including:

• DVLA
• government agencies
• external auditors and regulators
• Traffic Enforcement Centre
• Traffic Penalty Tribunal

We will not normally share your information with organisations other than our delivery partner without your consent; however, there may be certain circumstances where we would need to share information without your consent. In such cases, any information shared will be kept to a minimum and only shared with appropriate individuals.

What rights are available to individuals?

A number of rights are available to individuals regarding their personal data. For full detail of how long we keep personal information and the rights available to individuals, please visit our main privacy policy.