Parking Services

What personal data do we collect?

In order to administer parking functions we may collect personal data such as:

• Personal information to include name, address, telephone number, e-mail address, vehicle registration number
• Images of your vehicle entering and exiting Bridgeway Car Park are collected by the use of the Automatic Number Plate Recognition System (ANPR). CCTV cameras will records images of drivers and passengers of the vehicles entering the car park
• Financial information
• Details about your vehicle and its location

How do we use your personal data?

Any personal data collected will be held and processed for the purposes of the administration and management of parking services. We will collect information to:

• Issue Resident Parking Permits and administer the scheme
• Issue Car Park Season Tickets
• Issue Penalty Charge Notices
• Consider challenges and representations to Penalty Charge Notices
• Recover outstanding Penalty Charge Notices
• Process payments
• Images collected by the ANPR system will be date and time stamped to ensure drivers are charged the correct amount depending on how long they have been parked in the Car Park

What is our lawful basis for processing?

The purpose of processing your personal data is for safety of all users to the car park and the prevention and detection of crime, the CCTV operates in Bridgeway Car Park.

Our lawful basis for processing personal data is for the performance of a task carried out in the public interest and in the exercise of official authority.

Who do we share information with?

We share personal data relating solely to parking services with Wychavon District Council, our delivery partner who support us with delivering our parking services. We will only pass on personal data where we have assurances that the personal data will be handled to the same standard. A copy of Wychavon District Council's privacy notice is available at Link - https://www.wychavon.gov.uk/?option=com_fileman&view=file&routed=1&name=LS%20-%20Privacy%20Notice%20GDPR%20-%20Parking%20Services%20WDC.pdf&folder=Documents%2FLegal%20Services%2FPrivacy%20Notices&container=fileman-files

We may also share your personal data with other organisations including:

• DVLA
• government agencies
• external auditors and regulators
• Traffic Enforcement Centre
• Traffic Penalty Tribunal

We will not normally share your information with organisations other than our delivery partner without your consent; however, there may be certain circumstances where we would need to share information without your consent. In such cases, any information shared will be kept to a minimum and only shared with appropriate individuals.

How long is the information kept for?

ANPR data is kept for 14 days.

Records are kept in accordance with the Council's disposal schedule and we will not keep your information for longer than necessary.

What rights are available to individuals?

You are entitled to request a copy of any information about you that we hold. Any such requests should be made in writing. If the information we hold about you is inaccurate you have a right to have this corrected and you have the right to request completion of incomplete data.

You have the right to request that we stop, or restrict the processing of your personal data, in certain circumstances. Where possible we will seek to comply with your request, but we may be required to hold or process information to perform our statutory functions.

You can find further details on our website, www.stratford.gov.uk, under Privacy.

If you have any worries or questions about how your personal information is handled please contact our Data Protection Officer at data.protection@stratford-dc.gov.uk.

For independent advice about data protection, privacy and data sharing issues, you can contact the Information Commissioner at:

Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.

Tel: 0303 123 1113 (local rate) or 01625 545 745 if you prefer to use a national rate number.

Alternatively, visit ico.org.uk or email casework@ico.org.uk.