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Stratford-on-Avon District Council
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Parking System Maintenance

Our parking system is currently undergoing essential maintenance to improve the service we provide. As a result, the following services are currently unavailable via that system:

  • Payments
  • Appeals

We are working to ensure full availability is restored as soon as possible. We appreciate your patience in this matter and apologise for any inconvenience this may cause.

For urgent enquiries, please call our office on 01789 267575.

About the District

Stratford-on-Avon District Council covers a large rural area, some 979 km2 (378 square miles), right in the middle of England. This equates to 122 people per square kilometre. Nearly 121,000 people live in the District, the largest town being Stratford-upon-Avon with more than 27,000 residents.

The Council's policies on how it delivers its services to the communities of south Warwickshire are decided by 36 councillors, who are elected every four years.

The District Council's headquarters are in Stratford-upon-Avon, with eight customer access terminals located in Alcester (Globe House), Bidford (Library), Henley (Library), Shipston (Town Council office), Southam (Library), Studley (Parish Office), Tysoe (Annex at the Children's Centre) and Wellesbourne (parish Office) – opening hours vary.

The terminals allow customers to talk one to one with a customer service advisor at the headquarters in Stratford-upon-Avon. Each terminal is equipped with scanners and webcams. The scanner allows you to easily show documents to our advisors and the webcams allow you to interact face to face for a more personal service.

More customer access terminals will be coming online, to see if there is a location near you please contact the District Council on 01789 267575

Services

The District Council is structured as follows providing services to the public:

  • Executive Directors – including Business, Enterprise and Tourism, Customer Services, Finance and Accountancy and Planning Policy
  • Governance and Democracy – including Democratic Services including Elections, Legal Services and Licensing
  • Planning and Housing – including Planning Applications, Enforcement and Housing Services
  • Technical and Community Services – including Streetscene including Refuse and Recycling and Street Cleaning, Building Control, Environmental Health and Leisure
  • ICT and Revenues – including Council Tax and Benefits, Business Rates and ICT

The District Council works in partnership with a number of other organisations, most notably:

  • The Police – to ensure our communities are safe and feel safe
  • Warwickshire County Council – highways and transportation, education and Economic Development
  • Other neighbouring District Councils
  • Town and Parish Councils
  • The Voluntary Sector

The District Council is proud of its achievements and is committed to working together in partnership with other organisations to deliver services that match our customers' needs.

Incidentally, the Council often gets asked why there is a difference in using the terms ‘Stratford-on-Avon' and ‘Stratford-upon-Avon'. Anything to do with the town of Stratford relates to Stratfordupon-Avon. However, as a District Council, we cover a much larger area than the town itself, but did not want to lose the instantly recognised tag of Stratford, so anything to do with the District relates to Stratford-on-Avon.