COVID-19 Lockdown 2.0 update - 5 November 2020

Press Release

Published on 4 November 2020
Archived on 4 December 2020

In line with the Government's latest Coronavirus measures for another national lockdown, from Thursday 5 November 2020 the following Stratford-on-Avon District Council services will close:

  • Elizabeth House (closed to the public)
  • Visitor Information Centre
  • Shopmobility
  • Health walks cancelled until further notice

As with the first national lockdown, arrangements will be made for residents in an emergency, such as homelessness, to speak by a phone link in the outer lobby to a member of staff at our office.

Our contact centre remains open for residents to continue to speak by telephone to staff at our office on 01789 267575 and customers will still be able to access many services online at

Although the District Council offices at Elizabeth House maybe closed to the public, the staff will still be working and providing services.  The District Council will maintain as many services as possible during the lockdown and all will be reinstated when the lockdown is lifted.

Toilets across the district will remain open.

The district leisure centres in Alcester, Shipston, Southam, Stratford and Studley will also close on Thursday.

The COVID-19 social distancing measures in Stratford town centre on Bridge Street will remain in place, but they will be removed from the High Street, where temporary road closures were in place.

The Friday Charter Market will continue in Stratford-upon-Avon but will be limited to selling food and essential items only. The markets on Saturday and the Waterside Market on Sundays will not be operating.

For the shops offering a click and collect service or restaurants offering take away services, residents are reminded that they can continue to park in Bridgeway car park free for the first hour.

The Government has said there will be some support for business but that the details will not be available prior to Lockdown on 5 November 2020. We would recommend that businesses continue to monitor our website / social media and press coverage for further announcements. 

Other support available includes the Test and Trace Self-Isolation payments that residents, who need financial assistance due to having to self-isolate because of Coronavirus and are unable to work from home and are in receipt of qualifying benefits, can apply for -    

There is also the Local Council Tax Support Scheme and residents are asked to call the District Council on 01789 267575 if they need assistance with Council Tax payments.

Cllr Jo Barker, People Portfolio at Stratford-on-Avon District Council says: "I want to thank all our staff at the District Council for the smooth transition into Lockdown 2.0. I know we will get all the government grants out to eligible people as speedily as we did last time.

"Before this (Lockdown 2.0), our rate of COVID transmission was just beginning to fall and hospitalisation of cases is below levels in the spring. We are well placed for December 2nd to resume a more normal life and get ready for Christmas. Please help us all bounce back by doing your Christmas shopping locally!"

To help protect communities please continue to:? 

  • Wash your hands regularly and when that's not possible use hand sanitiser.? 
  • Keep at least 2 meters from people you don't live with.? 
  • Wear a face covering in enclosed places, on public transport and in shops unless you are exempt.? 
  • Book a test as soon as symptoms appear?- a new persistent cough, a high temperature and loss or change to your sense of smell or sense. 
  • Follow the rules and self-isolate if you have symptoms; if you have a positive COVID test or if you are asked to by the NHS Test and Trace service?. 
  • Do not leave the house unless you are going to get a test if you have symptoms of COVID-19.? 

Contact details

Stratford-on-Avon District Council
Elizabeth House, Church Street,
Stratford-upon-Avon, Warwickshire,
CV37 6HX
Tel: 01789 267575

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Last updated on 04/11/2020