Accessibility Statement

This accessibility statement applies to stratford.gov.uk

This website is run by Stratford-on-Avon District Council. We are committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards.

We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 200% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader ( eg: NVDA (NonVisual Desktop Access))

We've also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

Customising the website

Display settings

In order to make our website easier to read and navigate, you can change display settings such as:

  • text size
  • colour and contrast
  • screen magnification
  • style sheets

Change display settings on the website

How accessible this website is

Stratford-on-Avon District Council takes the following measures to ensure accessibility:

  • some parts may not be fully compatible with screen readers
  • not all media will have a transcript or be subtitled
  • some text may not reflow in a single column when you change the size of the browser window and at certain levels of magnification
  • some older PDF documents are not fully accessible to screen reader software

Feedback & Contact Information

Feedback Process

We welcome your feedback on the accessibility of this site. Please contact us via one of the following methods:

We aim to respond to feedback within 5 days.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website's accessibility

The Stratford-on-Avon District Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status:

The website has been tested against the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances and exemptions listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

We aim to improve our websites accessibility on a regular and continuous basis.

Content that's not within the scope of the accessibility regulations

Maps

We are using google maps on our website to point the locations of parkings, leisure centres etc. and it is unlikely that the maps used on the website are fully accessible with all assistive technologies. However maps are currently not within the scope of the regulations.

PDFs and other documents

Many of our older PDFs and Word documents do not meet accessibility standards - for example, they may not be structured so they're accessible to a screen reader. This does not meet WCAGsuccess criterion 4.1.2 (name, role value).

Some of our PDFs and Word documents are essential to providing our services. We will try to ensure any new PDFs or Word documents we publish will meet accessibility standards and where we find any that are not accessible we will rectify this as soon as possible.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they're not essential to providing our services.

Preparation of this accessibility statement

This statement was prepared on 17/09/2020. It was last reviewed on 05/01/2026.

This website was last tested on 05/01/2026 against the WCAG 2.2 AA Standard.

The test was carried out internally by district council webteam using automated testing tools and manual checks. Tests were run on a sample of pages to test for accessibility.

Contact: The Website Development team

Last updated on 15/01/2026