Non-Domestic Rates Information

Information for Ratepayers

Non-Domestic Rates (NDR), also known as Business Rates, collected by local authorities are the way that those who occupy non-domestic property contribute towards the cost of local services.

Under the business rates retention arrangements introduced from 1 April 2013, authorities keep a proportion of the NDR paid locally. This provides a direct financial incentive for authorities to work with local businesses to create a favourable local environment for growth since authorities will benefit from growth in NDR revenues.

The money - together with revenue from Council Tax payers, revenue support grant provided by the Government, and certain other sums - is used to pay for the services provided by your local authority and other local authorities in your area.

You can download the latest explanatory notes or obtain further information about the NDR system, including transitional and other reliefs, directly from the government's website . Please note that these do not include changes due to Covid19.

Any information that is provided to the council in respect of Non-Domestic Rates may be used for other purposes. Please see our Privacy Notice for details.

The Valuation Office Agency (VOA) website also provides useful information for NDR.

Using an Agent?

The VOA have agent standards that set out:

  • the VOA's expectations of professional representatives (agents) interacting with the VOA and its services
  • an overview of how the VOA will deal with the minority of agents who do not meet the standards.

For further information, please contact Revenues:

  • Email:
  • Telephone: 01789 260993

Contact: The Revenues & Benefits team

Last updated on 03/05/2024