The Valuation Office Agency check and challenge service, launched on 1 April 2017, is designed to get necessary changes made sooner, without there being an automatic need for an appeal, saving this route for those complex cases that most need it. The aim is to narrow down the issues at each stage.
Check and challenge will give ratepayers more certainty about the basis of their rateable value by allowing them to initiate a check and confirm or update the details of their property. Following a check, if they have reason to believe that their valuation is wrong, they will be able to submit a challenge, and provide supporting evidence.
The VOA will be making this service increasingly digital over time, in line with customer expectations to interact with them online, and expect to launch functionality in phases from 1 April 2017 through to late 2018.
You can find and review your rateable value with the Valuation Office Agency. If you have reason to believe that your rateable value is not correct, follow the instructions provided on the site. You will need to do the following:
An appeal on your rateable value is not possible, and may not be necessary, until you have completed check and challenge.
For further information, please contact Revenues: