Food businesses have a duty to provide information to customers who need to avoid certain ingredients because of a food allergy or intolerance.

The Food Standards Agency provides numerous guidance documents to help businesses comply with the Food Information Regulations relating to allergy information:

• The 14 Allergens
• Technical Guidance: Food Allergen Labelling
• Resources for Allergen Information
• Allergen Labelling for Prepacked for Direct Sale Food (PPDS) - Natasha's Law
• Allergen Blank Matrix
• Free FSA Allergen Online Training

Consumer complaints regarding allergens need to be directed to Trading Standards as it enforces the consumer legislation. Businesses looking for allergen advice can contact the council's Food & Safety team using the details below.

• Email: envhealth@stratford-dc.gov.uk
• Telephone: 01789 260835