Redress Scheme

The Private Sector Housing Team (PSHT) at Stratford on Avon District Council will be adhering to, and following current Government guidelines in respect of the Coronavirus pandemic. Social Distancing is paramount during this difficult period and as a precaution to both staff and customers alike, home visits are highly unlikely to be undertaken for the foreseeable future. The PSHT will be working from home and calling into the office when possible, please do not hesitate to contact them by telephone on 01789 260848 or email We thank you for your understanding during these worrying times.

From 1st October 2014, it became a legal requirement for all Lettings and Property Management Agents to become members of a government approved 'property redress scheme'. For Estate Agents this came into effect in 2007.

The current approved schemes are:

Stratford-on-Avon District Council has the power to impose a fine of up to £5,000, at least once, on a letting agent and/or property manager who has failed to register with a redress scheme.

If you would like to find out more information, please contact us on:

Contact: The Private Sector Housing team

Last updated on 23/03/2020