Business Rates & Rate Relief

What are Business Rates (NDR)

Business rates (Non-Domestic Rates, NDR) are a tax on properties used for business purposes, such as shops, offices, pubs, and warehouses. Even unused non-domestic properties may still be liable. Local authorities collect business rates, keeping 50% to fund local services, with the rest going to the government.

How Are They Calculated

Your bill is calculated by multiplying the rateable value (set by the Valuation Office Agency) by a multiplier set by the government.

  • Standard Multiplier: For properties with a rateable value of £51,000 or more.
  • Small Business Multiplier: For properties below £51,000. Reliefs may reduce the final amount payable.

Types of Relief Available:

  • Small Business Rate Relief (SBRR):
    • 100% relief for properties with a rateable value of £12,000 or less.
    • Tapered relief for values between £12,001 and £15,000.
  • Empty Property Relief:
    • 3 months' exemption for most properties.
    • 6 months for industrial properties.
  • Retail, Hospitality & Leisure Relief:
    • Temporary support for qualifying businesses like shops, pubs, and hotels.
  • Charitable Relief:
    • 80% mandatory relief for charities and CASCs, with potential for full relief at the council's discretion.
  • Rural Rate Relief:
    • 100% relief for sole village shops, pubs, or petrol stations under certain value thresholds.
  • Transitional Relief:
    • Phases in large changes in bills following revaluation.
  • Hardship Relief:
    • Discretionary support for businesses in financial difficulty.
  • Improvement Relief:
    • 12 months' relief for qualifying property improvements.

For more information on business rates (NDR):

Please contact ndr@stratford-dc.gov.uk or call 01789 260909

Contact: The Business, Enterprise & Tourism team

Last updated on 11/12/2025