Notes for businesses

• As the food business operator of the establishment you have a right to request a re-visit for the purposes of re-rating if you have taken action to rectify the non-compliances identified at the time of inspection.
• The letter informing you of your rating will indicate this and the amount charged. There is no limit on the number of requests you may make.
• You must provide details of the improvements made with your request, including supporting evidence where appropriate.
• If the local authority considers that you have provided sufficient evidence that the required improvements have been made, the re-visit will be carried out within three months of the receipt of your request and payment of the fee.
• The local authority officer will give you a 'new' food hygiene rating based on the level of compliance that is found at the time of the re-visit - you should be aware that your rating could go up, down or remain the same.
• To make a request for a revisit, please use the form below.
• For any further queries you can contact us at
  • Email: envhealth@stratford-dc.gov.uk
  • Phone: 01789 260835