Submit a Complaint

Please complete this form, specifying any complaints/issues you might have. We value your feedback.

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Privacy Notice

Stratford-on-Avon District Council will use the information that you provide for the administration of its compliments and complaints system (including sharing information with officers and councillors). We may share your information with other parties to whom your comments relate, and with Ombudsmen services if you complain to them. We do this in the performance of the tasks that we carry out in the public interest and in the exercise of our official authority.

Your personal data will be held in accordance with our Retention and Destruction Policy which is available on our website. To discuss your right to request access to, rectification, restriction, portability or erasure of your personal data, or to object to the way that we process your personal data please visit or contact our Data Protection Officer by post at our Elizabeth House office, by email at or by telephone on our mainline number 01789 267 575. In addition to our own complaints procedure, you also have the right to make a complaint to the Information Commissioner's Office.

Contact: The Customer Services team

Last updated on 28/07/2020