How to appeal

You can appeal to us if you think there is a problem with your Council Tax bill. For example:

• if you do not live at or own the property
• you think there should be a discount/exemption/reduction
• you believe we have made a mistake when calculating your bill
• you believe a completion notice for a new or altered building had been issued incorrectly

If you would like to make a formal appeal, please email or write to us and include:

• your Council Tax account reference number
• your full name and address including your postcode
• the reason for the appeal
• any supporting evidence you would like us to consider

We will review your case and reconsider our decision before your appeal progresses.

Please include 'Liability Dispute' in the subject line of your email or at the top of your letter.

Letters need to be posted to:

Stratford-on-Avon District Council
Elizabeth House
Church Street
Stratford-upon-Avon
Warwickshire
CV37 6HX

You should continue to make your Council Tax payments while we consider your appeal. If payments are missed and your account falls into arrears, this may lead to recovery action.

What happens next

When we receive your appeal, we will review your account. If we find that your Council Tax liability is incorrect, we will amend your account and issue a revised bill. If we find that your bill was correct, we will contact you to explain our decision.

If you are not satisfied with our reply, or if we do not reply within two months, you can appeal to the Valuation Tribunal.

The Valuation Tribunal cannot consider appeals against the Council Tax band. These are dealt with by the Valuation Office Agency.

You should continue to pay your bill while your appeal is being considered. If your appeal is successful, any overpaid Council Tax may be refunded or credited to your account.

For further information, please contact Revenues:

• Email: revenues@stratford-dc.gov.uk
• Telephone: 01789 260990