Customer Access Terminals help to improve access to council services for the 80% of Stratford-on-Avon District residents who live outside the town of Stratford-upon-Avon. They are located in Alcester, Bidford-on-Avon, Henley-in-Arden, Shipston-on-Stour, Southam, Studley, Tysoe and Wellesbourne.

These terminals allow customers to talk one-to-one with an adviser at our headquarters in Elizabeth House, Stratford-upon-Avon. Each terminal is equipped with scanners and webcams, allowing users to easily show documents to our advisers and interact face-to-face for a more personal service.

Alcester

Globe House, Priory Road, Alcester, B49 5DZ

CAT Operational Hours

  • Monday - 09:30 - 17:15
  • Tuesday - Closed
  • Wednesday - 09:30 - 17:15
  • Thursday - 09:30 - 17:15
  • Friday - 09:30 - 17:15

Bidford-on-Avon

Bidford-on-Avon Parish Council Office, Bramley Way, Bidford-on-Avon, B50 4QG

CAT Operational Hours

  • Monday - 10:00 - 15:00
  • Tuesday - 10:00 - 15:00
  • Wednesday - 10:00 - 15:00
  • Thursday - 13:30 - 14:30
  • Friday - 10:00 - 15:00

Henley-in-Arden

Henley Community Library, The Old Schoolroom, Henley-in-Arden Methodist Church, High Street, Henley-in-Arden, B95 5AU

CAT Operational Hours

  • Monday - Closed
  • Tuesday - 09:00 - 17:00
  • Wednesday - 09:00 - 13:00
  • Thursday - Closed
  • Friday - 09:00 - 17:00

Shipston-on-Stour

Shipston-on-Stour Town Council Office, West Street, Shipston-on-Stour, CV36 4HD

CAT Operational Hours

  • Monday - 09:00 - 13:00
  • Tuesday - 09:00 - 13:00
  • Wednesday - 09:00 - 13:00
  • Thursday - 09:00 - 13:00
  • Friday - 09:00 - 13:00

Southam

Southam Library & Information Centre, High Street, Southam, CV47 0HB

CAT Operational Hours

  • Monday - 09:00 - 17:00
  • Tuesday - 09:00 - 17:15
  • Wednesday - 09:00 - 17:00
  • Thursday - 09:00 - 17:15
  • Friday - 09:00 - 17:00

Studley

Studley Library, Studley Village Hall, High Street, Studley, B80 7HJ

CAT Operational Hours

  • Monday - 09:00 - 16:00*
  • Tuesday - 09:00 - 16:00*
  • Wednesday - 09:00 - 16:00*
  • Thursday - 09:00 - 16:00*
  • Friday - 09:00 - 16:00*
    * closed for lunch between 12:00 and 13:00

Tysoe

Tysoe Children's Group, The Old Fire Station, Main Street, Tysoe, CV35 0SR

CAT Operational Hours

  • Monday - 09:30 - 16:30
  • Tuesday - 09:30 - 16:30
  • Wednesday - 09:30 - 16:30
  • Thursday - 09:30 - 16:30
  • Friday - 09:30 - 16:30

Wellesbourne

Wellesbourne Parish Council Office, 2 School Road, Wellesbourne, CV35 9NH

CAT Operational Hours

  • Monday - 14:00 - 16:30
  • Tuesday - 14:00 - 16:30
  • Wednesday - 14:00 - 16:30
  • Thursday - 09:15 - 12:15
  • Friday - 09:15 - 12:15
Last updated on 18/09/2018

Contact the Customer Services team