Community Trigger

Tackling anti-social behaviour is a priority for the Safer South Warwickshire Community Safety Partnership. Stratford-on-Avon District Council works in partnership with the police, registered social landlords and other local agencies to resolve incidents that are reported to us.

We want to be sure we have responded appropriately to all reports of anti-social behaviour, but if you do not feel that we have done so, the Community Trigger offers you the opportunity to have us review a case.

What is the Community Trigger?

The Community Trigger was introduced in the Anti-Social Behaviour, Crime and Policing Act 2014, and gives victims and communities the right to require action is taken where an ongoing problem or issue has not been addressed. It is designed to ensure that any report is being dealt with and that there has been an appropriate response.

Who can use the Community Trigger?

Any individual, business or community group can initiate a community trigger to review a case if they meet the below criteria.


  • you have reported at least three or more incidents relating to the same problem in the past six months or
  • a minimum of three people have made reports relating to the same incident in the past six months

and insufficient action has been taken.

How do I activate the Community Trigger?

You can activate the trigger either by completing the online referral form or by writing to the Stratford-on-Avon District Council Anti-Social Behaviour Officer at:

Stratford-on-Avon District Council
Community Safety
Elizabeth House
Church Street
CV37 6HX

A written application needs to include full details of the incident, such as date, time, individuals involved and which agency it was reported to. Receipt of your form will be acknowledged within five working days and a decision taken as to whether you meet the criteria for the Community Trigger.

If you do not meet the criteria to activate the Community Trigger, this decision will be verified by the Case Management Group and notification of this decision issued.

If you do meet the criteria your details will be passed to the lead agency who will review the case. Once the review is completed the result will be confirmed by the Case Management Group and the applicant notified of the outcome and any agreed actions.

The review process should be completed within 28 working days from the date the lead agency receives the trigger.

What if I am not satisfied with the outcome?

If you are not happy with the outcome of the review - or a decision that you do not meet the Community Trigger criteria - you can appeal to the Office of the Police and Crime Commissioner ( within 28 days of the letter.

Community Trigger annual report

As part of the Anti-Social Behaviour, Crime and Policing Act 2014, Stratford-on-Avon District Council is obliged to publish details of the number of triggers it receives annually.

  • During the period October 2016 to September 2017, Stratford-on-Avon District Council received no triggers.
  • During the period October 2017 to September 2018, Stratford-on-Avon District Council received one trigger.

Contact: the Community Safety team

Last updated on 09/03/2020