CCTV scheme overview

Stratford-on-Avon District Council first installed CCTV cameras in 1995, situated within the larger towns throughout the district. In December 2018 Stratford-on-Avon District Council approved a budget of £796,000 for a full upgrade of the Council's public space CCTV scheme which operates across eight towns in Stratford District for further information about the CCTV upgrade please click here.

Working in partnership with Warwickshire Police and the Warwickshire Retail Crime Initiative, the aims of the cameras are to:

  • Help to prevent and detect crime
  • Improve public safety
  • Reduce the fear of crime

Stratford-on-Avon District Council's CCTV Scheme is supported by:

Use of CCTV in Stratford District

The CCTV cameras across the District are monitored 24 hours a day, seven days a week, from one location, the Stratford-on-Avon District Council CCTV Control Room.

Images are transmitted to the control room via fibre optic cabling, guaranteeing high quality pictures that are admissible in court as evidence. All CCTV staff work a rotating shift pattern to ensure optimum cover at peak times. CCTV staff have a direct radio link with Stratford retailers and pubs, and Warwickshire Police force control room. Warwickshire Police control room staff also have access to a monitor showing live feed images within their facility which, coupled with the radio contact, enables effective and rapid deployment of police resources.

Footage of incidents is routinely made available to the police for use in the investigation of reported crimes, missing persons or suspect activity, and is used to assist in the prosecution of offenders in the courts.

Regulation of CCTV/CCTV Code of Practice

Stratford-on-Avon District Council has been awarded the British Standard Award (BS 7958) for the operation and management of CCTV.

Stratford-on-Avon District Council understand that many members of the public are concerned about issues relating to surveillance, and have adopted a rigorous set of rules to govern its procedures. These are known as the Code of Practice.

Within this you will find reference to -

  • The Data Protection Act
  • General Data Protection Regulation 2018 (GDPR)
  • The Human Rights Act
  • The Regulation of Investigatory Powers Act (RIPA)
  • Freedom of Information Act

The code of practice is there to reassure members of the public that their privacy will be respected, unless they commit a crime. All CCTV cameras have safeguards put in place to prevent them looking into areas that invade privacy, such as windows and conservatories. To view the latest Code of Practice and certification please follow links below:

Please see links below to view the latest Privacy Policy and Signage Audits:

Results from the latest BS 7958 Inspection are included in an Evaluation report to look at how effective the scheme is and is currently operating. To view the latest CCTV Evaluation report for Stratford District Council please follow links below -

Requesting CCTV footage

To find out how to request CCTV footage please follow this link.

Warwickshire Retail Crime Initiative

The Warwickshire Retail Crime Initiative (WRCI) Scheme provides a direct radio link from retailers directly to CCTV staff in the control room. Many businesses are involved, providing vital intelligence. For more information on becoming a member of the WRCI email wrcisouth@gmail.com

Domestic use of CCTV

Stratford-on-Avon District Council does not deal with domestic use of CCTV. Please visit the Information Commissioner's Office here for more information/advice.

Camera changes in Stratford-on-Avon District

For more information about the CCTV upgrade including installation of the new CCTV camera changes throughout the district please go to our CCTV upgrade page.

Comments, compliments and complaints

A member of the public wishing to make a complaint about the system may do so through the council's Complaints Procedure - https://www.stratford.gov.uk/council-democracy/how-to-complain.cfm.

A copy of the Complaints Procedure is also available by writing to:

CCTV Manager, Stratford-on-Avon District Council, Elizabeth House, Church Street, Stratford-upon-Avon, CV37 6HX

Further Information

For further information please contact - trevor.pepper@stratford-dc.gov.uk.

Contact: The Community Safety team

Last updated on 11/04/2024