A new Act (Fitness for Human Habitation) Act 2018 (‘Homes Act') now allows tenants who signed a tenancy agreement from 20TH March 2019 to take their own action against their landlord. However, the council are still able to exercise a range of powers on a tenant's behalf.
It is always advisable that a tenant tries to work with their landlord to try and resolve any repair issues informally. Tenants are encouraged to keep a record of any contact with their landlord regarding any repair issues, this could be a text, email or letter.
If you feel you have no other option then to take civil action against your landlord, there is a full step by step guide you can use. The court can then require the landlord to bring the property up to standard and/or pay compensation too.
The Private Sector Housing team may be able to provide further advice on landlord's responsibilities and legal requirements, and take appropriate action if required. From 20th March 2020 this will apply to all tenancies.
If you would like our assistance, you can contact us: