If you become homeless or are threatened with homelessness, there will be specific things the council may have to do for you depending on your individual circumstances.
If you believe that you are homeless or threatened with homelessness, you should contact the Housing Advice team immediately. You will be allocated a dedicated Housing Advisor, who will be your point of contact throughout the homelessness process. You should keep in contact with them, provide any information to them that is requested immediately or as soon as you can, and notify them of any changes to your circumstances as soon as the change happens.
Where it is established that you are homeless and you are eligible, and have a priority need, the council will normally have a duty to provide you with emergency accommodation. Where no other accommodation can be secured, emergency accommodation may be used outside Stratford-on-Avon District and through the use of guesthouses/bed and breakfasts.
You are deemed to be homeless if any of the following apply:
Further information can be found in the Homelessness Advice Leaflets section.
For further information, please contact the Homeless team:
If you are homeless in an emergency outside of our opening hours please call 01789 267575 and select Option 3. If you need to leave a message, please ensure that you clearly state your full name and contact number.