Housing Benefit helps you pay your rent if you are on a low income. The amount of housing benefit due to you is worked out by looking at:
Use the Directgov benefits calculator to see what help you can get.
If you are not sure if you qualify, make a claim. You can get an application form from our headquarters or you can download the form now. Alternatively you can request a form by calling our contact centre on 01789 260991.
Please remember that you are required to report changes in circumstances which may affect the level of benefit that you received.
Reporting changes is easy:-
Please note that the Council will now consider applying a Civil Penalty of £50 if you fail to report a change in circumstance which results in an overpayment of Housing Benefit.
For decisions of Housing Benefit, If you disagree with the decision contained in this letter you can:
You must apply for an explanation / reconsideration or appeal in writing to the Benefit Section within one month of the date of the award letter. Requests received after the month time period will be dealt with as "out of time" and it may depend upon the Tribunal Service as to whether your appeal will be accepted.
You should include which part of the decision would like clarifying or the decision you disagree with, the reason why you think it is wrong and any other supporting evidence or information.
Your request must be signed.
Discretionary Housing Payments (DHP) are additional payments that can be made by the Local Authority to assist you with your housing costs that are not currently being met by Housing Benefit or Universal Credit. The payments are from a limited budget which is set by Central Government.
If you are unable to complete the online application form please contact the Council on 01789 260991 where assistance can be provided to assist you making a claim.
Helpful information is available for landlords looking to find out more about housing benefit in relation to tenant.
Visit our Landlords and Housing Benefit page.
Stratford-on-Avon District Council will use your personal data which may include special data about you to assess and administer your Housing Benefit and/or Local Council Tax reduction Scheme claim under the Housing Benefit Regulations and the Council's Local Council Tax Reduction Scheme. We may share your information with other Council departments etc. We do this in the performance of the tasks that we carry out in the public interest, in the exercise of our official authority and because it is in the substantial public interest. Your personal data will be held in accordance with our Retention and Destruction Policy which is available on our website. For further information, or to access your information rights, please visit www.stratford.gov.uk/privacy or contact our Data Protection Officer by post at our Elizabeth House address or email email@example.com or call 01789 267575
If you suspect anyone of fraud please call 01789 260486 or email firstname.lastname@example.org. For further information about how the council the council deals with fraud please see our fraud statement.
For further information please contact Revenues on 01789 260991 or by email at email@example.com or by fax on 01789 260969.