What support is available?

With the increase in energy costs, you may feel you need some extra support or advice to manage your energy bills or make your home more energy efficient.

If you are struggling to pay energy bills, please contact your supplier. Under Ofgem rules suppliers must work with you to agree on a payment plan you can afford.

Below are links to grants or other agencies that may be able to help you.

Warwickshire Local Welfare Scheme – helps the most vulnerable residents at times of unavoidable crisis when they have no other means of help.

Act On Energy – free advice to households on how to manage gas and electricity bills. Advisors can assist in liaising with suppliers and arranging repayment plans.

Citizens Advice South Warwickshire – tips to help you get the best deal, access grants and other support, and manage a tight budget.

Energy Bills Explained – advice on how to read your energy bills.

Winter fuel support payments

Warm Home Discount Scheme – a rebate off your electricity bill to help vulnerable customers pay over the winter. Each supplier has different criteria, so you need to contact your supplier to see if you qualify.

Winter Fuel Payment – helps older people keep warm in winter. How much you receive will depend on your age, household and the benefits you receive. To check if you could be eligible and for further information and contact details visit the website.

Cold Weather Payment – a £25 payment made for each period when the local temperature is either recorded as, or forecast to be, an average of zero degrees Celsius or below over seven consecutive days, between 1 November and 31 March. You may get a Cold Weather Payment if you receive certain benefits. If you are eligible, you should be paid automatically. To check if you may be eligible and for more information visit the website.

Other benefits or support

Check if your household is eligible for other benefits which may reduce bills or give you additional income such as council tax reduction or free schools meals.

Visit the Council's Benefits and Support page.

Making your home more energy efficient

There is a range of funding available which may be able to help towards the cost of installing energy efficiency measures.

Find out more:

Energy Efficiency Grants

Energy Support Fund

Energy Company Obligation (ECO)

Contact: The Home Energy team

Last updated on 17/01/2024