Coronavirus Important Advice and Information

Warwickshire Domestic Abuse/Child Abuse

Due to the current situation the risks of domestic violence and child abuse are increased, please do not suffer in silence. If you need to leave your property to seek help please do so and go to your nearest Police Station or try to get a message to friends/family/neighbours that you need help.

If you hear/see incidents of this nature please report them immediately to Warwickshire Police on 999 if there is a risk of harm to individuals involved, it could save a life.

If you are unable to speak on the phone, there are systems in place to connect you to the right service: If you are calling from a mobile phone, you can use the ‘Silent Solution' system. Press 55 and the operator will transfer the call to the relevant police force as an emergency. The police call handler will then ask you a series of simple yes/no questions. If you're still not able to speak, listen to the instructions you are given so the handler can assess your call and send help. Please note that calling from a mobile does not allow the police to track your location.

If you are calling from a landline, pressing ‘55' will not work. If you can't speak you should stay on the line and the operator will connect you to a police call handler. If you need to put the phone down, the line will stay open for 45 seconds. If you pick it up again during this time and the operator is concerned for your safety, they will put you through to a police call handler. Calling 999 from a landline means the police may be able to retrieve information on your location to send help.

Find out more about domestic/child abuse -

  • Refuge is a United Kingdom charity providing specialist support for women, men and children experiencing domestic violence. Refuge provides a national network of specialist services, including emergency refuge accommodation, community outreach, independent domestic violence advocacy - or call on 0808 2000 247 - 24 hours a day.

  • Childline - Help and advice about a wide range of issues for children and young people up to 19 years old – call us on 0800 1111

  • Victim support - Our specialist teams deliver tailored support to help people recover from the effects of crime and traumatic events. We speak up for victims' rights, ensuring their needs are met in the criminal justice system Call our Support line for free on 08 08 16 89 111

Anti-Social Behaviour & Hate Crime

Are you suffering with noisy neighbours? Are people making your life a nightmare because of their behaviour? Are you unsure where to turn? Or have you reported it and no one seems to be listening?

If you have seen or been the victim of hate or abuse, no matter how small you might think it is, that it is reported so something about it.

Other useful contacts

Mental Heath

It's important to look after your mental health during this time.

For general community safety help and useful links -

Coronavirus and Policing Advice

Business and Cyber Crime

  • Trading Standards - Make a scam/rogue trader complaint to Trading Standards via Citizens Advice Consumer Service on 0808 223 1133 . You can also follow the team on twitter @WarksTSS or online at -

The spread of coronavirus (COVID-19) continues to be a major national and international concern. Unfortunately these concerns are now being used by fraudsters and hackers. There has been a significant rise in phishing emails being sent in the hope of playing on people's concerns in an attempt to encourage them to share information such as their email login details, bank details or other personal information. These spoof emails include communications from the likes of the World Health Organization and HM Revenue and Customs.

Below is guidance on how to protect yourself from falling victim from such scams. Tips for identifying and avoiding phishing emails:

  • Beware of online requests for personal information. A coronavirus-themed email that seeks personal information such as login details is likely to be a phishing scam. Legitimate government agencies will not ask for that type of information. Never respond to the email with your personal data.
  • Check the email address or link. You can inspect a link by hovering your mouse button over the URL to see where it leads. Sometimes, it is obvious the web address is not legitimate. But keep in mind phishers can create links that closely resemble legitimate addresses. Delete the email.
  • Watch for spelling and grammatical mistakes. If an email includes spelling, punctuation, and grammar errors, it is likely a sign you have received a phishing email. Delete it.
  • Look for generic greetings. Phishing emails are unlikely to use your name. Greetings like “Dear sir or madam" signal an email is not legitimate.
  • Avoid emails that insist you act now. Phishing emails often try to create a sense of urgency or demand immediate action. The goal is to get you to click on a link and provide personal information — right now. Instead, delete the message.

  • Business Crime -Warwickshire Business Watch is a team which provides information and advice to businesses, helping them to protect themselves from becoming victims of crime. The team provide a Business Watch alert scheme, to receive alerts on all information of relevance on the topics of business and cyber crime, as well as information on latest incidents please visit Twitter: @WarksBusiness

    Cyber Crime- For all the latest cyber crime information, news and safety advice, or follow the Cyber Safe Team on; Twitter @CyberSafeWarks; and Instagram cyber_safe_warks

Contact: The Community Safety team

Last updated on 07/05/2020