The Council's Role in Emergencies

Stratford-on-Avon District Council's role in a major incident is to support the emergency services and to ensure that essential services are returned to pre-incident levels (where possible)

To achieve this, Stratford-on-Avon will:

  • Respond to requests from the emergency services to assist in response to major incidents
  • Co-ordinate our response with Warwickshire County Council, other local authorities, town and parish councils, and the voluntary sector
  • Mobilise our staff to carry out tasks requested by the emergency services. Depending on the scale and type of incident, this may include:
    • Establishing an Emergency Management Centres to co-ordinate our response
    • Setting up Emergency Assistance Centres and Humanitarian Assistance Centres (if required) to provide shelter, food and information to people evacuated from the vicinity of a major incident
    • Providing advice on the temporary re-housing of people who are unable to return to their homes
    • Providing specialist advice to the public on matters such as public health and structural integrity of buildings
    • Providing information to the public and the media
    • Assisting in cleaning up the area affected by a major incident
  • As far as possible, keep our everyday council services running despite diversions of staff and other resources to handling of the incident
  • Take a leading role in helping the community to recover and to return life to normal

Click here to find out more about Flood Recovery within the county.

We have a mutual aid protocol with other local authorities across Warwickshire to assist one another in responding to a major incident. This allows us to "borrow" staff and equipment from other authorities, particularly if we are faced with a prolonged emergency. However, it is important to recognise that the council is not a "24/7" organisation like the emergency services.

Updated September 2023 - Review due September 2024

Contact: The Customer Services team

Last updated on 10/01/2024