It is completely free; you will need to be a registered business and show proof of public liability insurance before borrowing the bike.
It is aimed at encouraging businesses, organisations, community, and voluntary groups across Stratford on Avon District to use electric bikes instead of cars and vans for local deliveries.
No deposit is required
The plan is for the business to borrow the bike for 3 months, but dependant on how busy the scheme becomes, that may be negotiable.
The bikes are insured against theft and damage provided that the contractual requirements have been met.
The bikes must be stored within a secure location overnight such as in a locked garage. When in use and left unattended the bikes must be locked to an immovable object (such as a Sheffield bike stand) through the frame using the lock we have provided and must not be left unattended overnight. Any damage or theft must be reported to us within 24 hours and in the case of criminal damage or theft must also be reported to the Police and a crime number taken. If in doubt, contact us for guidance.
Any business “borrowing" the bike will need to provide their own Public Liability insurance. There is the potential that your businesses public liability insurance will cover the use of the bikes. Before the bike is handed over, Stratford District Council will need evidence that you have suitable public liability insurance.
You will have to pay an excess of £200.
The loan of the bike, a lock, and some initial awareness training. The bike will be maintained appropriately and there will be support during the normal working week for any routine repairs/punctures etc.
Unfortunately, we do not deliver, the bike will need to be collected and returned to the Pashley depot in Stratford where a basic familiarisation will be given.
Distances vary bike to bike and in different conditions (heavy loads / hills etc) from 20-50 miles. See the answers in the specific bike details but if you have any further technical questions do let us know – we're here to help.
We do have to ensure that our insurance conditions are met for every trial as the bikes are very valuable. However, do get in touch with your specific circumstances and we'll do our best to help work out a solution for you.
The bikes have been chosen because they are robust, and all bikes are serviced before going out. However, no tyre is completely puncture-proof and mechanical issues can happen. Stratford District Council will fund the servicing and maintenance of the E-Cargo bikes on loan. If any repairs are deemed to have caused by damage or neglect, the business loaning the bike will be liable to pay as agreed in the Terms and Conditions.
Anyone who cycles regularly can usually ride an e-cargo bike. In the beginning you might have to get used to the size of the bike; however, most people adapt to this within 5 minutes.