Stratford-on-Avon District Council COVID-19 Service update - 5 January 2021

Press Release

Published on 5 January 2021

5 January 2021 - Key updates 

Stratford-on-Avon District Council remains open and operational during the current lockdown.

The following District Council services that remain open and operational at this time include:

  • Refuse and Recycling collections
  • Public toilets
  • Planning, Building Control, Private Sector Housing, Revenues and Benefits - although site visits will be limited
  • Environmental Health
  • An 'Essentials Market' (food produce only) will be held on Rother Street on Fridays between 9am and 4pm
  • Parks and opens spaces
  • Playareas
  • District Council car parks remain chargeable where applicable

Main reception at the District Council offices in Stratford-upon-Avon, remains closed to public visitors.  You can find the latest information and access services from the Council's website at, email us or contact the District Council by phone on 01789 267575.

All committee meetings remain 'virtual' and operational online.

The majority of staff are continuing to work from home.

Other services currently suspended or closed include:

  • The Visitor Information Centre
  • Outdoor gym equipment
  • District Council Leisure Centres in Alcester, Shipston, Southam, Stratford and Studley
  • Skatepark

Business Support Grants
The Government has just announced additional funding for businesses that have to close during this lockdown, we are still waiting for more details on this.

In the meantime for more information please visit: Find coronavirus financial support for your business - GOV.UK (

At the moment, we are not anticipating that you will need to apply again if you have previously received a second national lockdown or Tier 3 or 4 grant; we will pay you automatically.

You will only need to apply if you have not done so before.

Help with Council Tax
If you are struggling with Council Tax payments there are a number of discounts or reductions you may be eligible for. Please visit the help and advice pages on the District Council's website -
If you require further assistance please email:

Cllr Tony Jefferson, Leader of Stratford-on-Avon District Council says: "A new national lockdown for England has been announced, to curb the rising number of COVID-19 cases across the country. This means a return to the kind of restrictions introduced in March last year - we must all once again stay home, protect the NHS and save lives.

"Residents must stay at home, except for a small number of very specific reasons, such as essential shopping, exercising once a day and to seek medical assistance. Everyone who can work from home should do so. Those of us who are considered clinically extremely vulnerable to COVID-19 are once again being advised to shield and will shortly receive a letter from the government with detailed guidance.

"However, the big difference now, compared to the first lockdown in March, is the rollout of the
COVID-19 vaccine and this gives cause for optimism.

"It will be hard, but we have done it before and can do it again. The District Council will continue to provide COVID assistance with the help of partners and volunteers. I know that Stratford-on-Avon District residents will do their bit by adhering to the latest restrictions and supporting one another - as they have done throughout.

"Another lockdown is not what anyone wanted but we must do what's needed to protect each other."

For further information please visit: National Lockdown Guidance | Stratford-on-Avon District Council

If you do have any symptoms of COVID-19, you can request a test at Get a free NHS test to check if you have coronavirus - GOV.UK ( or by calling 119.

Test and Trace Support Payments
If you have been told by the NHS to self-isolate, either because you have tested positive for COVID-19 or have been in contact with someone who has tested positive, you may be entitled to a £500 Test & Trace Support Payment.

The District Council has also implemented a local discretionary scheme for people who do not meet the main criteria but are facing financial hardship as a result of self-isolating. For more information please visit: Test and Trace Support Payment | Stratford-on-Avon District Council

Contact details

Stratford-on-Avon District Council
Elizabeth House, Church Street,
Stratford-upon-Avon, Warwickshire,
CV37 6HX
Tel: 01789 267575

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Last updated on 05/01/2021