Homelessness & Threatened With Homelessness

If you become homeless or are threatened with homelessness, there will be specific things the council may have to do for you depending on your individual circumstances.

If you believe that you are homeless or threatened with homelessness, you should contact the Housing Advice team immediately. You will be allocated a dedicated Housing Advisor, who will be your point of contact throughout the homelessness process. You should keep in contact with them, provide any information to them that is requested immediately or as soon as you can, and notify them of any changes to your circumstances as soon as the change happens.

Where it is established that you are homeless and you are eligible, and have a priority need, the council will normally have a duty to provide you with emergency accommodation. Where no other accommodation can be secured, emergency accommodation may be used outside Stratford-on-Avon District and through the use of guesthouses/bed and breakfasts.

You are deemed to be homeless if any of the following apply:

• you have no accommodation here, or in any other part of the world
• you have accommodation and you cannot secure access to it
• you have accommodation and you do not have the legal rights to occupy it
• you have accommodation and it is not reasonable for you to occupy it (normally because the property is in poor condition, wholly unsuitable for your household, or by occupying it you will be subject to actual or threatened violence, harassment or abuse)
• you are threatened with homelessness within the next 56 days

Further information can be found in the Homelessness Advice Leaflets section.

For further information, please contact the Homeless team:

• Telephone: 01789 260126 / 01789 267575
• Email: homeless@stratford-dc.gov.uk

If you are homeless in an emergency outside of our opening hours please call 01789 267575 and select Option 3. If you need to leave a message, please ensure that you clearly state your full name and contact number.