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Stratford-on-Avon District Council
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Privacy statement

We are committed to the online privacy of all of its users.

Commitment to user privacy

This Privacy Policy Statement has been established to give a clear explanation of our data processing practices to safeguard you and your personal information.

Notification of changes

From time to time it will be necessary to update this Privacy Policy. If we decide to change our privacy policy, we will indicate that changes have been made on the homepage. This is in order to ensure our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point we wish to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy in force at the time the information was collected.

Information Collected

Stratford-on-Avon District Council own the information collected on this site. We will not sell, share or rent any information collected on the website to third parties in any way, unless stated on the web page at the point of collecting information from you, or as outlined in this policy statement, or as required by law. We automatically collect statistical data about usage patterns on our website. This information does not relate to an individual and is collected to provide us with an understanding of the areas of interest on our site. Users have an option on our website to provide views and comments about the website, the council and its services. The information provided by users via this service will be acted upon according to the content of the communication. We may contact users in order to reply to the issues raised. This contact will be via email, unless an alternative is specified. We will retain all communications received in order to produce statistical analysis reports on the comments received. All personal information collected on the website will be used for the purpose of delivering the service for which the information was supplied. In addition, the information may be used to make users of the website aware of new or improved services available from us, unless permission is denied by the user.

Cookies

A cookie is a small piece of data that is sent to your browser from a web server and stored on your computer's hard drive. A cookie cannot read data off your hard disk or read cookie files created by other sites. Cookies do not damage your system. The website only uses when it is necessary to maintain a unique 'id' on your browser whilst you use those pages. Any cookies that remain on your PC do not contain any record of the information you may enter, nor any other personal information, and are only used so that interactive sessions function correctly.

Find out more about cookies

User Information

Security Access to all of our users' information is restricted in our offices. Only employees who need the information to perform a specific job are granted access to personally identifiable information. The servers that we store personally identifiable information on are kept in a secure environment.

If you have any questions or concerns relating to this policy and data protection please contact the Monitoring Officer on Tel: 01789 260201 or email to: monitoringofficer@stratford-dc.gov.uk