Our website has changed!

Please upgrade your account to take advantage of our new features.

It only takes a moment and you only have to do this once!

Upgrade Now No thanks, remind me next time

You have an unverified account!

Verify your existing account with us by clicking the link we sent
you in the confirmation email.

Don't worry if you lost the email. We can send you another one.

Resend verification email
No thanks, I can find my email

Please login

Sorry your details are incorrect.
Please try again.

forgot your password?
Not already registered?

Create new account
Stratford-on-Avon District Council
Welcome! Sign in or register

Parking System Maintenance

Our parking system is currently undergoing essential maintenance to improve the service we provide. As a result, the following services are currently unavailable via that system:

  • Payments
  • Appeals

We are working to ensure full availability is restored as soon as possible. We appreciate your patience in this matter and apologise for any inconvenience this may cause.

For urgent enquiries, please call our office on 01789 267575.

Housing Advice

The District Council's responsibilities under the Housing Act 1996 include giving housing advice free of charge. In the Stratford-on-Avon District Council area this service is provided by the in-house Housing Advice Team. The Team is based at Elizabeth House in Stratford-upon-Avon and runs outreach surgeries by appointment in Southam, Shipston and Alcester.

New houses being built

The Housing Advice Team is responsible for running Home Choice Plus on behalf of housing associations in the District. The Team also assists people who are homeless or threatened with homelessness and offers advice and assistance on a range of issues, such as tenancy rights and obtaining privately rented accommodation in the area.

For further information please contact the Housing Advice Team, using the telephone number below that you feel is most appropriate. Alternatively, they can be contacted by fax on 01789 260895 or by emailing housingadviceteam@stratford-dc.gov.uk

If your call is regarding Home Choice Plus please telephone 01789 260861/2/4.
For information regarding housing advice please telephone 01789 260844/5 or 01789 260126.

If you are threatened with homelessness and need advice about your situation please contact the Council's Housing Advice Team on the next working day on 01789 260 844/5 or 01789 260126.

If you are experiencing an immediate homeless emergency out of hours, please telephone 01789 267575 to leave a message for the Duty Housing Officer who will call you back as soon as they can to give you advice.