Scam Awareness

Scam Awareness

Unfortunately, there are scammers using the current situation with Corona Virus to exploit people and make money from them. These scammers may send text messages; phishing emails or make telephone calls pretending to be from official organisations. They may pose as volunteers offering to collect shopping, asking for cash upfront or a credit card and pin number.

If you are receiving voluntary help do not share financial details like credit/debit card numbers or personal information.

If someone you don't know calls at your home, always ask for ID and always ensure you are comfortable sharing details like your phone number or address. Only provide information on a need to know basis and if you have seen ID. Do not feel pressured into providing information. If you have doubts about those who are approaching you, and are concerned, it is advised that you do not engage, and report serious suspicious behaviour to the police.

Remember that genuine volunteers have been instructed not to enter your home.

Keep up to date on the latest Corona Virus related scams in Warwickshire with Trading Standards scam alerts.

Read advice on how to check if something might be a scam from Citizens Advice.

Last updated on 31/03/2020

Contact the Customer Services team