Before the Environmental Health Department become involved with your noise complaint, it is often extremely beneficial to complainants to speak with their neighbour or whoever is making the noise first. This is because the problem can often be solved quickly and easily this way, as the subject may not be aware that they are producing a noise nuisance. As soon as they become aware, most individuals will ensure that noise levels are reduced.
Sometimes this process can feel difficult as people don't wish to upset their neighbours or any other people. In this instance sending a letter or putting a note through the door can be just as effective. Below (letter number 1) is a letter template which you may wish to use to help you.
Letter number 2 is a template that can be used if your complaint ever gets to the stage of you wishing to take your own legal action. More information about this can be found on our Noise FAQ's.
LETTER NUMBER 1
For some time I have been disturbed by noise created within your premises. The main problem seems to be …
I should welcome that opportunity to discuss this problem with you in order that we resolve the matter as soon as possible.
The Local Authority have informed me that there is provision under Section 82 of the Environmental Protection Act 1990 for me to take my own action and that I can apply to the Courts for a noise abatement order to be issued.
You will appreciate that I have no wish to do this and I hope to be able to resolve the problem amicably with you.
I look forward to hearing from you in the near future.
LETTER NUMBER 2
You will recall that I wrote to you some time ago regarding the disturbance caused to me by noise created from within your premises.
I regret to have to inform you that I am still being troubled by this and I feel that I have no alternative but to apply to the courts for a noise abatement order to be issued under Section 82 of the Environmental Protection Act 1990.
Sections 82 (6) and 82 (7) require me to give you at least three days of my intention to bring proceedings. You should therefore take this letter to be formal notification of my intention to make application to the Courts.