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Stratford-on-Avon District Council
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Parking System Maintenance

Our parking system is currently undergoing essential maintenance to improve the service we provide. As a result, the following services are currently unavailable via that system:

  • Payments
  • Appeals

We are working to ensure full availability is restored as soon as possible. We appreciate your patience in this matter and apologise for any inconvenience this may cause.

For urgent enquiries, please call our office on 01789 267575.

Community Trigger

Tackling anti-social behaviour is a top priority for Stratford-on-Avon District Council, and we work in partnership with the Police, Registered Social Landlords and other local agencies to resolve all such incidents that are reported to us.
We want to be sure we have responded appropriately to all reports of anti-social behaviour but if you do not feel that we have done so, the Community Trigger offers you the opportunity to have us review a case.

What is the Community Trigger?
The Community Trigger was introduced in the Anti-Social Behaviour Crime and Policing Act 2014, and gives victims and communities the right to require action is taken where an ongoing problem or issue has not been addressed. It is designed to ensure that any report is being dealt with and that there has been an appropriate response.

Who can use the Community Trigger?
Any individual, business or community group can initiate a community trigger to review a case if they meet the below criteria:

- you have reported the same incident three or more times in the past six months
- a minimum of five people have reported the same incident in the past six months

How do I activate the Community Trigger?
You can activate the trigger either by completing the online referral form
By writing to the Stratford-on-Avon District Council Anti-Social Behaviour Officer at:
Stratford-on-Avon District Council
Community Safety
Elizabeth House
Church Street
Stratford upon Avon
CV37 6HX

A written application needs to include full details of the incident such as date, time, individuals involved and which agency it was reported to.
Receipt of your form will be acknowledged within four working days and a decision taken as to whether you meet the criteria for the Community Trigger.

If you do not meet the criteria to activate the Community Trigger this decision will be verified by the Case Management Group and notification of this decision issued.

If you do not meet the criteria your details will be passed to the lead agency who will review the case. Once the review is completed the result will be confirmed by the Case Management Group and the applicant notified of the outcome and any agreed actions.

The review process should be completed within twenty eight working days from the date the lead agency receive the trigger.

What if I am not satsified with the outcome?
If you are not happy with the outcome of the review or a decision that you do not meet the criteria you can appeal to the Office of the Police and Crime Commissioner, opcc@warwickshire.gov.uk

Community Trigger Annual Report

As part of the Anti-Social Behaviour Crime and Policing Act 2014, Stratford-on-Avon District Council are obliged to publish details of the number of triggers they receive annually.

During the period October 2015 to September 2016, Stratford-on-Avon District Council received no triggers.