Also in this section
- Benefits Calculator
- Children and Family Benefits
- Death and bereavement benefits
- Education Grants and Benefits
- Employment and Job Seekers Benefits
- Health and Social Care Benefits
- Housing Benefits
- Frequently Asked Questions
- Housing Benefit Changes
- Landlords and Housing Benefit
- Local Housing Allowance
- Reporting a Change
- Local Council Tax Reduction
- Social Fund Benefits
- Universal Credit
Housing Benefit changes from 1st April 2013.
Proposed changes from April 2016
What is Housing Benefit?
Housing Benefit helps you pay your rent if you are on a low income. The amount of housing benefit due to you is worked out by looking at:
- How much money you have coming in.
- Your personal circumstances and the amount of rent you have to pay.
- The amount of savings you have (more than £16,000 will normally disqualify you).
Use the Directgov benefits adviser tool to see what help you can get.
Who does the scheme apply to?
- Anyone paying rent.
- Tenants living in council property, privately rented accommodation (the allowance for these tenants is known as Local Housing Allowance and the rates are set separately), hostels and housing association accommodation.
How do I claim?
If you are not sure if you qualify, make a claim. You can get an application form from our headquarters or you can download the form now. Alternatively you can request a form by calling our contact centre on 01789 260991
Things to remember
- Hand your application in as soon as you can.
- Provide all the supporting evidence, we cannot pay your benefit until we have seen all the evidence we have asked for.
- Use the same form to claim help towards Council Tax (Local Council Tax Reduction).
- You won't get any benefit if you don't claim.
The evidence that you need to provide
- National Insurance numbers for you and your partner.
- Identity (two documents per person).
- Capital, savings and investments.
- Other income.
- Benefits, allowances or pensions.
- Private rent and tenancy.
Reporting Change in Crircumstances
Please remember that you are required to report changes in circumstances which may affect the level of benefit that you received.
You can print off a Benefit change in circumstance form or simply write in to the Council with details of the change.
Please note that the Council will now consider applying a Civil Penalty of £50 if you fail to report a change in circumstance which results in an overpayment of Housing Benefit.
Applying for a Discretionary Housing Payment
Discretionary Housing Payments are additional payments that can be made by the Local Authority to assist you with your housing costs that are not currently being met by Housing Benefit or Universal Credit. The payments are from a limited budget which is set by Central Government
Frequently asked questions
You can find a list of our frequently asked questions which may help you to find the answers you are looking for.
Are you a landlord?
Helpful information is available for landlords looking to find out more about housing benefit in relation to tenant.
Visit our Landlords and Housing Benefit page
If you suspect anyone of fraud please call 01789 260486 or email firstname.lastname@example.org.
For further information about how the council the council deals with fraud please see our fraud statement.
For further information about housing benefits please contact the Revenues Division on 01789 260991 or by email at email@example.com or by fax on 01789 260969.