Housing Advice

The District Council's responsibilities under the Housing Act 1996 include giving housing advice free of charge. In the Stratford-on-Avon District Council area this service is provided by the in-house Housing Advice Team. The Team is based at Elizabeth House in Stratford-upon-Avon and runs outreach surgeries by appointment in Southam, Shipston and Alcester.

The Housing Advice Team is responsible for running Home Choice Plus, the new name for the Housing waiting list, on behalf of housing associations in the District. The Team also assists people who are homeless or threatened with homelessness and offers advice and assistance on a range of issues, such as tenancy rights and obtaining privately rented accommodation in the area.

For further information please contact the Housing Advice Team, using the telephone number below that you feel is most appropriate. Alternatively, they can be contacted by fax on 01789 260895 or by emailing housingadviceteam@stratford-dc.gov.uk

If your call is regarding Home Choice Plus please telephone 01789 260861/2.
For information regarding housing advice please telephone 01789 260844/5.

If you are threatened with homelessness and need advice about your situation please contact the Council's Housing Advice Team on the next working day on 01789 260 844/5.

If you are experiencing an immediate homeless emergency out of hours, please telephone 01789 267575 to leave a message for the Duty Housing Officer who will call you back as soon as they can to give you advice.