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Audit Commission Inspection Report (January 2007) - Strategic Housing Services
The Audit Commission scored Stratford-on-Avon District Council's Strategic Housing Service as "providing a 'good', two star service that has promising prospects of improvement."
The Audit Commission's inspection of the Council's Strategic Housing Service included the following areas:
- access to services
- customer care
- service user focus
- diversity
- how well the Council understands the local housing market
- the quality of the Council's strategies
- whether the Council is making the best use of existing housing
- whether the Council is enabling housing to meet local needs
- the provision of value for money
The following strengths have been highlighted in the Inspection report of January 2007
- Comprehensive consultation on the Housing Strategy has taken place and the overarching aims are clear and linked to other strategies and plans
- A significant number of new affordable homes have been delivered in recent years with effective use of planning policy and funding sources
- Recently-developed affordable housing is of a high quality and well integrated within sites to assist in creating balanced communities
- Comprehensive Supplementary Planning Guidance on affordable housing is in place
- The Council has a robust approach to assessing needs and developing affordable housing in rural areas
- A significant proportion of affordable housing has been developed without public subsidy
- Services are generally easy to access
- Customer surveys are widely used to assess satisfaction with services
- It has taken action to meet the needs of victims of domestic violence
- Homelessness services are focused on preventing people from becoming homeless and temporary accommodation is of a good standard
- There is a clear approach to enforcing the Health and Housing Safety Rating System
The full inspection report can be read here.
The Audit Commission are an independent public body responsible for ensuring that public money is spent economically, efficiently, and effectively in a number of areas including housing. Their mission is to drive improvements in public services by promoting good practice and assisting those responsible for public services to achieve better outcomes for citizens.
Further information about the role of the Audit Commission can be obtained from the Audit Commission website
Downloads:
Audit Commission Inspection - Strategic Housing Services - Final report (185KB PDF)
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External links:
The Audit Commission website
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Stratford-on-Avon District Council
Elizabeth House,
Church Street,
Stratford-upon-Avon,
Warwickshire,
CV37 6HX
E: info@stratford-dc.gov.uk
Tel: 01789 267 575
Fax: 01789 260 007
Minicom: 01789 260 747
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