Improvement and Performance

We are required by government to collect information about our performance. There are various sources of performance information available to enable you to track our performance. Managing performance is about practical ways of improving how we do things. Its main purpose is to deliver better quality services to local people. Performance monitoring is an ongoing process that is incorporated into the way our services are managed. We regularly monitor our performance so that we know what is happening over a period of time to see where we are achieving or falling short of our targets, where we are improving or where we need to concentrate our efforts. The process is to showing our commitment to continuous service improvement and requires services to be delivered in the most efficient, effective, and economic way possible.

The Council Plan

All our key performance information is available to all Officers, Members and stakeholders in a single document called 'The Council Plan'. This provides a complete overview of performance and clearly identifies underachieving areas so that early corrective actions or revisions to targets can be undertaken.

The Council Plan consists of the:

Corporate Strategy
Council Improvement Plan
Best Value Performance Indicators
Statement of Internal Control
Corporate Service Standards
Local Area Agreement framework

End of Year Performance Report

Our performance is reported quarterly and yearly to the Council's Executive Committee through our performance report. For more information on how we report and publish results, please see the Council Plan. Use the links below to access the latest reports.

Appendix A Corporate Strategy
Appendix B Best Value Performance Indicators
Appendix C Service Standards
Appendix D Council Improvement Plan
Addendum

For further information please contact the Performance Improvement and Review Team by email to pi&rt@stratford-dc.gov.uk or by phone on 01789 260604